Refund & cancellation policy
Last updated: September 2026
1. Project deposits
Deposits are non-refundable once work has begun. If Swyft Marketing cannot deliver the agreed scope, we will provide a proportional refund or credit toward future work.
2. Cancellations before work begins
If you cancel before any work has started, your deposit will be fully refunded within 5–10 business days.
3. Digital products & courses
Digital products, courses, templates, and vendor packs are non-refundable once access has been granted or files have been delivered.
4. Subscriptions
Monthly subscriptions can be cancelled at any time through your client portal. Access continues until the end of the current billing period. We do not prorate partial months.
5. Revisions & disputes
We work hard to get every project right. If you are unsatisfied with a deliverable, please contact us within 7 days of delivery and we will address it through the included revision rounds or a reasonable solution.
6. Chargebacks
We encourage direct communication before initiating a chargeback. Filing a chargeback without first attempting to resolve the issue may result in suspension of services.
For refund or cancellation requests, email contact@swyftmarketing.org.